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Is
there a training course for the rental? |
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Yes. We provide a 17-minute training video
with all rentals. |
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How long will
it take me to learn how to ride the Segway™? |
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Before attempting to ride the Segway™,
all users must watch a 17-minute instructional video and
read the “Riders’ Guide” (both are included
with all rentals). In general, people “get the feel”
for riding the Segway™ within ten minutes, and become
proficient after an hour or so. |
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How safe is the
Segway™? |
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The highest levels of care and research
have gone in to ensuring that the Segway™ is safe
to operate. To this end, the Segway™ features self-balancing
technology, redundant systems, and sophisticated alerts.
Many tens of thousands of hours of testing and usage have
demonstrated the Segway’s™ safety when properly
used by a trained rider. |
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Can I ride the
Segway™ indoors and outdoors? |
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Yes, the Segway™ can be used safely
both indoors and out. |
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Can I ride the
Segway™ in the street? |
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As of June 2004, 40 states have passed
Segway™-friendly legislation allowing use on sidewalks,
bike paths, and certain roads. Laws vary widely from state
to state, and it is the renter’s sole responsibility
to determine if his intended use of the Segway™
is permitted in his locale. Click here to view Segway’s
legal status in your state. The
Segway may be operated on all types of private property
in all 50 states with the owner’s permission. |
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On what type of
surfaces can I ride the Segway™ |
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The Segway operates best on
a hard, dry surface. However, its unique design and special
tires allow it to travel on virtually any surface where
a person can walk – roads, sidewalks, grass, sand,
gravel, dirt, shallow puddles, uphill, downhill, etc.
Caution: Do not attempt to use the Segway™ on slippery
surfaces such as ice, slick roads, wet grass, etc. |
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Do the batteries
come charged with the rental? |
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Yes. All Segway™ rentals from Rentex
are delivered with the batteries fully charged. |
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How long do the
batteries last on a single charge? |
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This question is best answered in terms
of distance. The Segway™ will travel about 5 to
15 miles on a single charge, depending upon terrain. How
long it takes to travel that distance is up to the rider.
At slower speeds, with frequent stops, the batteries can
last over 6 hours. At constant, full-speed (12.5 mph)
with no stops, the batteries would last just over an hour. |
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Can two people
ride on one Segway™? |
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No, the Segway™ is only designed
to carry one person at a time. |
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Will the shipping
time count against my rental period? |
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No, we allow a grace period for shipping.
Your rental period begins when you receive the Segway™,
and ends when you ship it back or drop it off. |
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Can I buy a Segway™
from Rentex, or do you rent to own? |
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We do not sell Segways™, nor do we
have a rent to own program. Currently, we only offer rentals.
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Is there any insurance
coverage provided? |
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No. It is the renter’s sole responsibility
to secure any desired insurance coverage for the Segway™,
or the rider, during the rental period. The renter is
responsible for the safe-keeping of the Segway™
at all times. |
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Am I responsible
if a tire deflates or becomes flat? |
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The renter is not responsible to pay for
“normal wear and tear” on the Segway™
during the rental period. However, damage due to rough
use, accident, collision, neglect, or any other cause
aside from normal wear and tear would be the renter’s
responsibility. |
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Would I be responsible
if the Segway™ becomes scratched due to a mishap
during my rental? |
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The renter is not responsible to pay for
“normal wear and tear” on the Segway™
during the rental period. However, damage due to rough
use, accident, collision, neglect, or any other cause
aside from normal wear and tear would be the renter’s
responsibility. |
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Is there anything
special I need to do with the Segway™ during down
time or storage time? |
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Yes. You should always keep the Segway™
plugged in when you are not using it, in order to keep
the batteries maximally charged. |
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How quickly can
a part be replaced, if needed? |
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Depending on what type of part is required,
it can be available same day, or next. |
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How quickly can
Rentex swap the Segway™ if needed? |
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In most cases, Rentex can provide a replacement
within 24 hours. |
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What is the weight
limit for the Segway™? |
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There is a 250 lb. recommended weight limit.
The minimum recommended weight for the Segway™ is
100 lbs. |
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Is maintenance
included in the rental? |
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Yes. The Segway™ requires very little
maintenance in general. However, any maintenance required,
due to normal wear and tear, is included in the cost of
the rental. |
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